Dolce & Gabbana Black Pumps EU 40

At Lucy’s Booth, we specialize in curated vintage and secondhand fashion. Because many items are one-of-a-kind and may show signs of previous wear, please review our return policy carefully before purchasing.

Vintage & Secondhand Items

All items are carefully inspected before being listed for sale.

Due to the nature of vintage and pre-loved merchandise:

• Minor wear, fading, age marks, and imperfections may be present.

• These characteristics are considered part of the item's unique history and are not considered defects.

We encourage customers to carefully review all photos, measurements, and descriptions before purchasing.

All Sales Final

Unless an item arrives damaged or significantly different from its description, all sales are final.

We do not accept returns, refunds, or exchanges for:

• Incorrect sizing

• Change of mind

• Buyer's remorse

• Personal preference

• Minor vintage wear disclosed in the listing

Damaged or Incorrect Items

If you receive an item that is:

• Damaged during transit, or

• Significantly different from the item description,

please contact us within 48 hours of delivery.

Include:

• Order number

• Clear photos of the item

• Photos of the packaging (if applicable)

Claims submitted after 48 hours may not be eligible for review.

Approved Refunds

If a refund is approved:

• Refunds will be issued to the original payment method.

• Original shipping charges are non-refundable.

• Processing times may vary depending on your financial institution.

Order Cancellations

Orders may only be canceled within 24 hours of purchase.

Once an order has been processed or shipped, it cannot be canceled.

Thank you for shopping with Lucy’s Booth. We take pride in carefully packaging and shipping each order to ensure it arrives safely.

Processing Time

• Orders are typically processed within 3–5 business days after payment is received.

• Processing times may be extended during holidays, sales, restocks, or high-volume periods.

• Customers will receive a shipping confirmation email once their order has been shipped.

Shipping Rates

Shipping costs are calculated at checkout based on the size, weight, and destination of your order.

Domestic Shipping

Lucy’s Booth currently ships throughout the United States.

Delivery times vary depending on the shipping carrier and destination.

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

Lucy’s Booth is not responsible for packages delayed, returned, or lost due to incorrect or incomplete addresses provided at checkout.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, Lucy’s Booth is not responsible for:

• Lost packages

• Stolen packages

• Delayed deliveries

• Carrier-related issues

If a package is lost or delayed, customers should contact the shipping carrier directly using the tracking information provided.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with:

• Your order number

• Photos of the packaging

• Photos of the damaged item(s)

We will review each situation individually and work toward an appropriate resolution.

Contact

For shipping questions, contact:

Lucy’s Booth Email:hello@lucysbooth.com Instagram: @lucysbooth