Shipping Policy
Shipping Policy - The Basics
Thank you for shopping with Lucy’s Booth. We take pride in carefully packaging and shipping each order to ensure it arrives safely.
Processing Time
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Orders are typically processed within 3–5 business days after payment is received.
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Processing times may be extended during holidays, sales, restocks, or high-volume periods.
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Customers will receive a shipping confirmation email once their order has been shipped.
Shipping Rates
Shipping costs are calculated at checkout based on the size, weight, and destination of your order.
Domestic Shipping
Lucy’s Booth currently ships throughout the United States.
Delivery times vary depending on the shipping carrier and destination.
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
Lucy’s Booth is not responsible for packages delayed, returned, or lost due to incorrect or incomplete addresses provided at checkout.
Lost, Stolen, or Delayed Packages
Once an order has been handed over to the shipping carrier, Lucy’s Booth is not responsible for:
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Lost packages
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Stolen packages
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Delayed deliveries
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Carrier-related issues
If a package is lost or delayed, customers should contact the shipping carrier directly using the tracking information provided.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with:
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Your order number
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Photos of the packaging
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Photos of the damaged item(s)
We will review each situation individually and work toward an appropriate resolution.
Contact
For shipping questions, contact:
Lucy’s Booth
Email: hello@lucysbooth.com
Instagram: @lucysbooth