Refund Policy

At Lucy’s Booth, we specialize in curated vintage and secondhand fashion. Because many items are one-of-a-kind and may show signs of previous wear, please review our return policy carefully before purchasing.

Vintage & Secondhand Items

All items are carefully inspected before being listed for sale.

Due to the nature of vintage and pre-loved merchandise:

• Minor wear, fading, age marks, and imperfections may be present.

• These characteristics are considered part of the item's unique history and are not considered defects.

We encourage customers to carefully review all photos, measurements, and descriptions before purchasing.

All Sales Final

Unless an item arrives damaged or significantly different from its description, all sales are final.

We do not accept returns, refunds, or exchanges for:

• Incorrect sizing

• Change of mind

• Buyer's remorse

• Personal preference

• Minor vintage wear disclosed in the listing

Damaged or Incorrect Items

If you receive an item that is:

• Damaged during transit, or

• Significantly different from the item description,

please contact us within 48 hours of delivery.

Include:

• Order number

• Clear photos of the item

• Photos of the packaging (if applicable)

Claims submitted after 48 hours may not be eligible for review.

Approved Refunds

If a refund is approved:

• Refunds will be issued to the original payment method.

• Original shipping charges are non-refundable.

• Processing times may vary depending on your financial institution.

Order Cancellations

Orders may only be canceled within 24 hours of purchase.

Once an order has been processed or shipped, it cannot be canceled.

Contact Us

For return or refund inquiries, please contact:

Lucy’s Booth
Email: hello@lucysbooth.com
Instagram: @lucysbooth

By making a purchase from Lucy’s Booth, you acknowledge that you have read and agreed to this Refund & Return Policy.